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Uploading Excel Template Error

Doug Macaulay Feb 21, 2015 12:32AM EST

Anyone know how to fix this error? I'm sure I'm doing everything right.

Sampling protocol Incidental observation(s) is invalid at row 2
Sampling protocol is invalid at row 2

Should I give up?

Up 2 rated Down
Maxim Larrivée Mar 03, 2015 06:46PM EST eButterfly Agent

Hi Doug,

Thanks for contacting us. Sorry this isn’t working out for you. Can you send us the excel please? It might be easier for us to upload it on the backend of the database. All the best, Katy

Up 0 rated Down
Maxim Larrivée Mar 03, 2015 07:12PM EST eButterfly Agent

Hi Doug. Quick question because I just noticed you sent another message about this, was your most recent excel file attached to the other message? Thanks, KLP

Up 1 rated Down
Doug Macaulay Mar 03, 2015 10:22PM EST
Yes, I sent the most recent file via email the other day. Did you receive it?

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